Privacy Policy
Last updated: November 4, 2026
This Privacy Policy explains how Collins Law, LLC (“Collins Law,” “we,” “us”) collects, uses and shares information through https://www.acollinslaw.com (the “Website”), our forms, chat, phone lines and text messages.
We do not sell your personal information.
Information we collect
Information you give us. When you fill out a form, use our chat, call, text or email us, you may give us your name, phone number, email address, mailing address, and details about your accident, injuries, medical treatment and other circumstances of your matter. Because we handle injury cases, this often includes health information.
Phone calls. Calls to the phone numbers on this Website are routed through CallTrackingMetrics and are recorded. We record calls for quality, training and accurate records of your inquiry. Call records include the calling number, date, time, duration, the page or ad that led to the call, and the recording.
Information collected automatically. When you visit the Website, we and our service providers collect technical information such as your IP address, approximate location derived from it, browser and device type, pages visited, how you arrived (including ad and campaign parameters), and how you interact with pages. This is collected with cookies and similar technologies, as described in our Cookie Policy. By using the Website, you consent to this collection.
How we use information
- To respond to your inquiry and evaluate whether we can help you
- To contact you by phone, email or, if you opted in, text message
- To schedule consultations and, if we represent you, to handle your matter
- To understand which pages, ads and channels bring inquiries, and to improve the Website
- To protect the Website against spam, fraud and abuse
- To comply with law and our professional obligations
Text messages (SMS)
We text only people who have contacted us or opted in. Message frequency varies; msg & data rates may apply; reply STOP to opt out and HELP for help. See the SMS terms in our Terms and Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers we use
We share information with service providers only so they can provide services to us:
| Provider | Purpose |
|---|---|
| Google Tag Manager | Loads the Website’s measurement tools |
| Google Analytics 4 | Website usage statistics |
| Google Ads | Measuring and showing our ads |
| Meta Pixel and Conversions API | Measuring and showing our ads on Facebook and Instagram; page visits and the fact that a form was submitted (not its contents) are also sent from our server to Meta |
| Microsoft Clarity | Session recordings and heatmaps of how visitors use pages |
| OptinMonster | On-site messages and pop-ups |
| CallTrackingMetrics | Call routing, call recording and attributing calls and texts to their source |
| Intaker | Website chat and call-back requests, including approximate location from your IP address |
| Google reCAPTCHA and Akismet | Spam protection on forms |
We do not let advertising providers receive your phone number, SMS consent or the contents of your form or chat. Advertising tools receive only website-activity data as described in our Cookie Policy.
Other sharing
We may disclose information when required by law, court order or professional rules; to protect our rights or others’ safety; or as part of a transfer of our practice. If we represent you, information about your matter is handled as part of that representation and is protected by our duty of confidentiality.
How long we keep information
We keep inquiry information, chats and call recordings for 6 years, and client files as required by our professional obligations. Website analytics data is kept according to each provider’s settings.
Your choices
- Texts: reply STOP at any time.
- Cookies and tracking: see our Cookie Policy.
- Access, correction or deletion: contact us at info@acollinslaw.com or (205) 588-1411. We will respond within a reasonable time, subject to any legal or professional obligation to keep records.
Children
The Website is not directed to children under 13, and we do not knowingly collect information directly from them. A parent or guardian may contact us on behalf of a minor; that information is used only to evaluate and handle the minor’s matter.
Security
We use reasonable safeguards to protect information. No method of transmission over the internet is completely secure, so please do not send confidential details through the Website before speaking with us.
Changes
We may update this Privacy Policy. The date above shows the latest version.
Contact
Collins Law, LLC
3305 Oakhill Drive, Birmingham, AL 35216
9668 Madison Blvd., Suite 228, Madison, AL 35758
Phone: (205) 588-1411 · Email: info@acollinslaw.com